Check out the menu and order fresh sushi in minutes.

Hungry?

A few bites from our menu, all freshly prepared.

Made to order

Sushi Fresh Bar is a small Japanese bar in the heart of Novi Sad. One rule has guided us from day one: to always offer consistent quality made from fresh ingredients, so every bite tastes just as good as the last.

real flavour.

Fresh fish,

Drop by our bar in the centre of Novi Sad or order delivery, every day.

Where to find us

The story of Sushi Fresh Bar in Novi Sad, fresh ingredients, consistent quality and authentic Japanese flavours.

About us

Active orders

Order your favourite rolls in a few taps, pay by card and track your order in real time. Your addresses and favourites stay saved for next time.

The Sushi Fresh app

Get the Sushi Fresh app — your addresses, cards and favourite rolls are waiting.

Order faster next time

in your pocket.

Sushi Fresh

Create an account to use card payments for faster, easier ordering.

Sign in to pay by card

Sign in to continue

Cart ({count})

Delivery address

Contact info

Coupons

Your cart is empty

A closer location is available

New card

How would you like to pay?

Confirm pickup location

Confirming with your bank

Your order is in. We'll keep this page in sync as it progresses.

Items

Message from the restaurant

Order status

Order received!

1. How to file a complaint

2. Response deadlines

3. Refunds

4. Right of withdrawal

5. Non-conformity and defects

6. Out-of-court dispute resolution

7. Seller details

How to file a complaint, response deadlines and refund rules for Sushi Fresh orders, including card payments.

Complaints and Refunds

Our location

Contact Sushi Fresh or find us at our location.

Contact Sushi Fresh

Have a question or suggestion? Reach out.

Contact us

1. What are cookies

2. Which cookies we use

3. Managing cookies

4. Changes

5. Contact

Cookie policy of the Sushi Fresh Bar website and app: which cookies we use, for what purposes, and how to manage them.

Cookie Policy

Courier

Deleting your entire account

Contact

Deleting individual data (without deleting the account)

What is deleted and what is retained

How to delete your {restaurantName} account or individual data, the steps, what is deleted and what is retained.

Delete Your Account and Data

We're cooking something up. Check back soon or turn on notifications to hear it first.

No events right now

This event has ended or is no longer available.

Event not found

Live tamburica music, celebrations and happenings on the water.

Events - Bata Pežo

Celebrations, live music and happenings: what is coming up at Bata Pežo.

Events

Your order

Restaurant accepted

Courier assigned

Delivered

Order placed

Picked up — out for delivery

Sign in and the discount applies automatically, and every order takes you closer to new rewards.

{percent}% off your first order

Every order takes you closer to a surprise discount coupon.

Collect stars, win rewards

Collect stars

{percent}% off your first order

How rewards work

Sign in and the discount applies automatically at checkout, and every order earns a star: collect them and win surprise coupons.

Sign in and the discount applies automatically at checkout.

Every order is one heart. Collect them and Božidar opens a gift with a discount for you.

Božidar rewards you

Collect hearts

Sign in and the discount applies at checkout, and every order earns a heart: collect them and Božidar opens a gift for you.

Every order is one leaf. Collect them and a surprise discount coupon is yours.

Collect leaves, win rewards

Collect leaves

Sign in and the discount applies at checkout, and every order earns a leaf: collect them and win surprise coupons.

Every order is one chilli. Collect them and a surprise discount coupon is yours.

Collect chillies, win rewards

Collect chillies

Sign in and the discount applies at checkout, and every order earns a chilli: collect them and win surprise coupons.

All restaurants

No results

Restaurants from your city in one place. Order food online for delivery or pickup.

Ordexa: order food online

Top rated on Google

The page you're looking for doesn't exist or has been moved.

Page not found

You have a coupon: {name} (−{value})

You have {percent}% off your next order

Freshly made to order. Pick it up at the bar or we'll deliver, every day from 11 to 22:30.

Order sent!

Your details were sent. Our team will review them and let you know when they are published.

Thank you!

Something went wrong. Please try again in a minute.

The link has expired, was already used, or does not exist. Ask the person from Ordexa you spoke to for a new one.

This link is not valid

Name

Confirm your restaurant details

Your restaurant details

10. Changes to this policy

11. Contact

1. Data controller

2. Data we collect

3. Purposes of processing

4. Legal basis

5. Who we share data with

6. Data security

7. How long we keep data

8. Your rights

9. Minors

Privacy policy of the {restaurantName} app and sales point: what data we collect, how we use it, and your rights.

Privacy Policy

When creating an account: email address. When ordering: name, phone number and, for delivery, an address. When paying by card: card data is entered exclusively on the bank's secure page and is never available to our system; we only store a masked representation (first six and last four digits) so you can recognise the card in your account. Technical data: basic access records (logs) necessary for the operation and security of the system.

1. Data we collect

We process data to fulfil your order and the contract (receiving, preparing, delivering, charging, payment confirmation), to comply with legal obligations (fiscal, accounting and payment-services regulations), and on the basis of our legitimate interest in operating, securing and improving the sales point.

2. Purposes and legal basis

We use only technical and functional cookies necessary for the site to work: session, account sign-in and language preference. We use no marketing cookies and no third-party tracking cookies.

3. Cookies

The platform offers restaurant loyalty programmes (coupons and rewards for registered customers) and promotional prices. Notifications we send relate to your orders (payment confirmation, order status). We do not send marketing messages without your prior consent, and any consent can be withdrawn at any time.

4. Benefits and notifications within the platform

Order data (name, phone, delivery address, order contents) is shared with the selling restaurant for preparation and delivery. Data necessary for payment execution is processed by the electronic money institution PaySpot doo Novi Sad and the acquiring bank. Data may be provided to competent state authorities where required by law. We do not sell data or share it with third parties for marketing purposes.

Order data (name, phone, delivery address, order contents) is used to prepare and deliver the order. Data necessary for payment execution is processed by {provider} and the acquiring bank {acquirer}; payment card data is never available to the sales point. Data may be provided to competent state authorities where required by law. We do not sell data or share it with third parties for marketing purposes.

Account data is kept for as long as the account exists; order and transaction data is kept for the periods prescribed by fiscal, accounting and payment regulations of the Republic of Serbia, after which it is deleted or anonymised.

6. Retention

You have the right of access, rectification, erasure, restriction of processing, portability and objection, as well as the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection. To exercise your rights, contact the controller using the details in the introduction of this policy.

7. Your rights

Data is transmitted over the public network in protected (encrypted) form using the SSL protocol. Access to data is limited to persons who need it to perform their work, and systems are regularly maintained and monitored.

8. Security

We may amend or supplement this privacy policy; the current version is always published on this page. We will announce substantial changes on the sales point.

9. Changes to this policy

Privacy policy

Add address

Edit address

Set as default?

Delete address?

Saved addresses

My coupons

This permanently deletes your account, saved addresses, and sign-in data. This action cannot be undone.

Are you sure you want to delete your account?

Edit info

Full name

Personal info

Delete card?

Payment methods

Language

Notifications

Default payment method

Appearance

My reservations

My account

Same kitchen, new menu. Once it is ready, you will find it here.

{name} is coming soon

Check back soon, something new is cooking.

No active promotions right now

The whole menu is one tap away. Božidar is already heating the pan.

Mix dishes from every kitchen in the same order.

One cart.

All our pizzas in every size, sandwiches, salads and breakfast.

Full menu

Current promotions and specials at {siteName} - order online.

Promotions

Current offers and house specials.

Browse the menu of {placeName}. dishes, prices and add-ons.

The QR menu for this place is currently turned off. Visit our website for the current offer.

The menu is currently unavailable

{placeName}. QR menu

Reserve a table online: pick a date, time and seating area, and we confirm shortly.

Table reservation

Reservation summary

Your request has been received and our staff will review it shortly. You will get the confirmation at {email}.

Thank you for contacting us!

Give us a call and we will gladly find you a table.

Online reservations are currently unavailable

Pick the part of the venue you like: browse the space, see where smoking is allowed and where pets are welcome.

Reserve your table

{placeName} is currently closed

In accordance with the Consumer Protection Act, a consumer may resolve a dispute through the out-of-court consumer dispute resolution procedure, in the manner defined by that act.

10. Out-of-court resolution of consumer disputes

{operatorName} may amend or supplement these terms at any time, without prior notice. By continuing to use the sales point you also accept all subsequently published rules and terms of purchase; the current version of the terms is always published on this page.

11. Changes to the terms

The sales point {salesPointHost} is operated, and payments on it are collected, by: {operatorIdentity}. The food offer and order preparation are provided by the restaurant: {restaurantName}{restaurantLegal}. For questions regarding an order, complaint or cancellation, contact details are in the page footer and the Complaints section.

The sales point {salesPointHost} is operated and payments on it are collected by: {operatorIdentity}. The food and order preparation are provided by the restaurant you order from; that seller's details are shown on its pages on the sales point and on the order confirmation. For questions regarding an order, complaints or cancellations, the seller's contact details are in the footer of its pages.

1. Merchant and sales-point information

The sales point offers food and drinks from the seller's current menu. All prices are stated in Serbian dinars (RSD) and VAT is included in the price.

All payments are made in the local currency of the Republic of Serbia, the dinar (RSD). The National Bank of Serbia exchange rate is used for the informational display of prices in other currencies. The amount your payment card is charged is expressed in your local currency through conversion at the rate used by the card organisations or your issuing bank, which cannot be known to us at the moment of the transaction. As a result of this conversion, a slight difference is possible between the original price shown on the sales point and the amount shown on your bank statement.

Since every country independently sets the laws governing trade in goods and services, situations may arise in which, independently of us, state authorities introduce additional taxes, fees or duties on executed transactions. The sales point bears no responsibility for such charges, and customers undertake to settle any matters related to their payment themselves.

Before you confirm an order, its specification is shown: items, quantities, unit prices, delivery fee and the total amount.

2. Offer, prices and VAT

Orders are delivered to the address provided at checkout or collected in person, depending on the selected method. The expected delivery time is shown while tracking the order. Delivery is available only within the Republic of Serbia.

3. Delivery

All payments are processed through trusted external payment systems. Card payments (Visa, Mastercard, Maestro, DinaCard) are performed via the following service providers: {processors}. Card payment works through card registration: the customer enters their payment card data exclusively on the designated secure form of the Bank's protected page, after which orders are charged to the saved card with their consent. For every registered card (one or more), the validity of the card and the customer is verified.

All payments are processed through trusted external payment systems. Card payments ({brands}) are performed via the following service providers: {processors}. The customer enters their card data exclusively on the protected payment form, with 3-D Secure verification (Visa Secure, Mastercard Identity Check). A card is saved only if the customer explicitly chooses so at payment: the payment provider then keeps only a secure card token (card type, first six and last four digits), and later payments with that card are made with the customer's consent. The customer can delete a saved card at any time in their profile.

If the transaction is executed, the customer is notified that the reservation of funds in the amount of the created order has been successfully completed. By accepting these terms the customer agrees that, at the moment of ordering, funds in the amount of the created order are reserved, and that their payment card is charged for the amount of the completed purchase.

Payment card data is stored on the Bank's secure protected page in encrypted form and is not available to other parties in the payment process; at no moment is it available to the sales point. During payment card data entry, confidential information is transmitted over a public network in protected (encrypted) form using the SSL protocol and PKI system, currently the most advanced cryptographic technology. The entry and transfer of personal data and card numbers are protected in line with the leading security protocols on the internet and with the PCI DSS standards for secure payments.

Payment via digital wallets: Google Pay and Apple Pay can be used. The customer confirms the transaction with biometrics (fingerprint, face recognition) or a PIN on their mobile device, which constitutes consent to the execution of the transaction.

When the customer's card data is TOKENIZED at their request or by the merchant's decision (stored in a certified way for later use), the data is kept on AllSecure PCI-DSS level 1 certified servers. Card data tokenized this way is transferred in a fully secure and certified manner. At no point does the merchant have access to the card number or other sensitive data; it receives only a reference number (token) that it alone may use in line with the terms agreed with the customer. The customer can deregister a previously registered card and change the details of a previously tokenized card.

4. Card payment

In the case of returning goods and refunding funds to a customer who previously paid with a payment card, in part or in full, and regardless of the reason for the return, {operatorName} is obliged to make the refund exclusively via {refundBrands} payment methods, which means the bank will refund the funds to the cardholder's account at the seller's request.

5. Refunds

You can file a complaint with the seller via the contact phone or email listed in the page footer, immediately upon receiving the order and no later than within 24 hours. Please check your order at the moment of hand-over.

The seller will respond to a complaint within 8 days of receipt at the latest, and the complaint is resolved within 15 days of filing at the latest. As the subject of sale is food (perishable goods), the right of withdrawal from a distance contract under the Consumer Protection Act does not apply.

6. Complaints

Personal data left when ordering (name, contact, delivery address) is used exclusively to fulfil the order and is treated as confidential. Data is not sold or shared with third parties, except with the bank and competent state authorities where required by law. Payment card data is never stored in our system.

7. Data protection

After a successful card payment, a payment confirmation is displayed and also sent to the email address provided at checkout. Proof of delivery is obtained at order hand-over.

8. Payment confirmation and proof of delivery

The contracting parties agree to attempt to resolve amicably any disagreements and disputes arising during the contractual relationship. If no amicable resolution is reached, the competent court in Novi Sad shall have jurisdiction and the law of the Republic of Serbia shall apply.